Shipping policy

Shipping Policy

Last Updated: July 2026

At ShopPriya, we are committed to delivering quality products quickly and reliably. Our products are shipped directly from our trusted supplier network, allowing us to offer a wide selection at competitive prices.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation once your order has been dispatched.

Delivery Times

United Kingdom

Standard Delivery: 2–5 business days
Express Delivery (where available): 1–2 business days

United States

Standard Delivery: 3–7 business days
Express Delivery (where available): 2–4 business days

Other International Destinations

Delivery times vary by destination and will be shown during checkout where available.

Shipping Costs

Shipping charges are calculated at checkout based on:

Delivery location
Product weight
Shipping method

We occasionally offer Free Shipping on selected products or promotional orders.

Multiple Shipments

As we work with multiple fulfilment partners, your order may arrive in separate packages. There is no additional shipping charge for split deliveries.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number (where available).

You can use the tracking information to monitor your delivery.

Delivery Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to:

Courier delays
Severe weather
Customs inspections (international orders)
High seasonal demand
Public holidays

We appreciate your patience if unexpected delays occur.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

We cannot guarantee replacement or refunds for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or has not been delivered within the expected timeframe, please contact us within 7 days of the estimated delivery date.

Our customer support team will work with the courier and supplier to resolve the issue as quickly as possible.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer unless otherwise stated during checkout.